Ashley Chewitt & Sharon Tittle. Complaint

Ashley Chewitt & Sharon Tittle. Complaint

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Unfair


July 12,2017 My girlfriend and I boarded United Airline flight 1905 in Newark New Jersey for St. Vincent and the Grenadines via Port of Spain in Trinidad and Tobago, where we joined Caribbean Airline to continue our journey to St. Vincent and the Grenadines. I paid for our bags and got a receipt from the airline agent who said, I should show it to Caribbean airline agent to avoid paying for your bags again. Checked in with Caribbean Airline agent in Port of Spain showed the baggages payment receipt, it was honored and didn't have to pay for my bags to St.Vincent and the Grenadines. July 22,2017 returning home (USA) I paid $ 75.00USD for overweight in St.Vincent and received a receipt for my overweight bag from Caribbean Airline Agent and was told to show it to United Airline Agent in order not pay twice for my bags. Arrived in Post of Spain, checked in with United Airline agent showed my receipt to lead agent Mr. Mulchan Basdeo who said, "United Airline and Caribbean Airline are two different airlines and they do not link and refused to honor Caribbean Airlinr receipt. I was shocked and disappointed with Mr Baldeo unprofessional behavior, he treathened to leave my bags in Trinidad if I didn't pay for them. I was charged $ 281.00 USD which I paid. Travelled with United Airline many times and never encountered such awful and degraded behavior from an agent until I met Mr Baldeo. United Airline should refund me the money I paid in Trinidad due to we booked our flight with United Airline from Newark NJ to St. Vincent and the Grenadines and back. we did not chose caribbean airline, it was given to us. If we had the opportunity to chose the airline from Trinidad to St.Vincent and back to Trinidad I don't think we would have paid twice for our bagagges.


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